More Mr Nice Guy – Why ‘Nice Companies’ Can Be More Successful

April 26th, 2013 by Sarah Green Leave a reply »

Within Zircon, Dr Amanda Potter and her team of Occupational Psychologists are constantly working hard to remain up-to-date with current research within the realms of Occupational Psychology. Being a specialist organisation in Talent Management, Zircon are aware of the growing importance of having successful leadership and a flawless reputation to their clients.

Business is renowned for being a battlefield, with the most successful individuals being hard-nosed, tough on people and ruthless if they are ever going to make it to the top. But is this really the case? Interestingly, the current article reports David Rand of Harvard’s Department of Psychology to state ‘What it boils down to is you’d better be a nice guy, or else you’re going to get cut off’.

It seems the consensus is moving away from leaders being ‘tough, abusive and ruthless’, largely because this can be reflected in the company’s leadership style, leading to employee dissatisfaction and a poor reputation. Peter Shankman, author of Nice Companies Finish First: Why Cutthroat Management Is Over And Collaboration Is In, believes companies should commit themselves to ‘enlightened self-interest’ and should focus on employee and customer welfare, acting for the greater good of the organisation.

Nowadays, businesses are increasingly judged on their values and ethics, rather than simply their products and services. The authors of Likeable Business: Why Today’s Consumers Demand More and How Leaders Can Deliver state ‘one thing is guaranteed in today’s hyper connected society: if your business isn’t likeable, it will fail’. Within their book, they discuss 11 possible solutions to promote likability and success within organisations, including strategies around transparency, authenticity and gratitude.

As research suggests, there are many benefits to being a ‘nice company’. Successful leadership is not merely about results, it includes providing employees with a trustworthy and reliable source to inspire and drive motivation within a team environment. ‘Nice Managers’ are often successful due to their approach to developing rapport with their team, working to retain talent and provide endless development opportunities. Finally, after all those years of supporting your employees through training and development and treating them with the respect they deserve you can walk away knowing you did the ‘right thing’. As this article reports, there are clear signs that the nice guys and nice companies do indeed finish in pole position!

Written by Jade Bennett, Trainee Business Psychologist.

Adapted from Source:
How “Nice Companies” Can Finish First, Published on April 21, 2013, by Ray Williams in Wired for Success
http://www.psychologytoday.com/blog/wired-success/201304/how-nice-companies-can-finish-first

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